Privacy Policy

At Studio Yellow Australia we are committed to safeguarding your privacy and handling your personal information with care. This policy outlines the types of information we collect, how it is used, and the measures we take to protect it.

Information We Collect

To provide you with quality services, Studio Yellow Australia collects and stores personal information that you provide. This information may be collected in several ways, including:

  • Directly from you: When you interact with us via our website, through email, phone calls, or in person.
  • Through our website: Information about your interaction with our site is collected, including pages visited and services accessed. This data is gathered anonymously and used for statistical analysis to improve our services.
  • From publicly available sources: Occasionally, personal information may be collected from publicly accessible resources to provide better services.

Over time, we may collect various types of personal information to enhance your experience with  Studio Yellow Australia. This may include:

  • Postal address, home address, and email address
  • Phone numbers
  • Purchase history and preferences

How We Use Your Information

Studio Yellow Australia uses the personal information collected for the following purposes:

  • Maintaining accurate records in our database to provide a personalised and efficient service.
  • Sharing information when legally required, such as in compliance with lawful requests from government or legal authorities.
  • Informing you of marketing events and updates from  Studio Yellow Australia that may be of interest to you through our newsletter.

Safeguarding Your Information

We understand the importance of protecting your personal information.  Studio Yellow Australia stores your data in both secure electronic systems and paper-based files. Our staff are trained to respect the confidentiality of your information and breaches of privacy are taken very seriously, with disciplinary actions in place for any violations.

To protect your personal data, we use a combination of:

  • Firewalls
  • Security locks and systems
  • Secure storage practices

While we take every reasonable step to secure your information from loss, misuse, or unauthorised access, please note that no method of data transmission or storage is 100% secure.  Studio Yellow Australia cannot fully guarantee the security of information transmitted over the internet. Despite our best efforts, there remains a small risk of unauthorised access to your data. We will not be held responsible for such incidents.

Managing Your Personal Information

If you wish to:

  • Delete your personal details from our database,
  • Update or alter any personal details,
  • Access your personal information, or
  • Have any questions or concerns about this Privacy Policy,

Please contact us, and we will assist you promptly.

Data Retention and Disposal

Studio Yellow Australia retains your personal information only for as long as necessary to provide the services you’ve requested or to comply with legal obligations. If your information is no longer needed, or if you request it,  Studio Yellow Australia will securely destroy or delete your personal data.

Commitment to Privacy

Studio Yellow Australia is dedicated to maintaining the privacy of your personal information and ensuring compliance with current privacy legislation. This Privacy Policy may be reviewed and updated periodically to reflect changes in technology, legal requirements, and our services.

Our goal is to ensure that your personal information remains confidential and is used only for the purposes you’ve agreed to. We value your trust and are committed to protecting your privacy in all interactions with Studio Yellow Australia.

For any questions or concerns about this Privacy Policy, or to request changes or access to your information, please contact us at Studio Yellow Australia.

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